Front Office Assistant

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Employer - Hotel Amer Greens
Category - Secretary-Front-Office-Data-Operators
Job title - Front Office Assistant

Job Description

Job Summary
Front Office Assistant
Responsibilities and Duties
Consistently offer professional, friendly and engaging service
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist guests regarding hotel facilities in an informative and helpful way
Respond to each Guest who approaches the Reception Desk
Drive rate through up-selling room brands
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
Key Skills
Hospitality Experience
Required Experience and Qualifications
Proficiency in English (verbal and written), second language an asset
Previous customer related experience preferred
Previous PMS experience an asset
Computer literate in Microsoft Window applications an asset
Must be able to type 25 words per minute
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Benefits
Salary + OT + Meal + Accommodation (if required)
Job Type: Full-time
Salary: ?10,000.00 to ?13,000.00 /month
Experience:
Microsoft Office: 1 year (Preferred)
office: 1 year (Preferred)
total work: 1 year (Preferred)
Education:
Higher Secondary(12th Pass) (Preferred)
Typing Speed:
Less than 25 words per minute (Preferred)

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Job Location Bhopal, Madhya Pradesh
Date Posted 08 Nov 2019
Employer Email --No Email
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