BPO Call Center

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Employer - SDS Helpassured Services India Pvt Ltd
Category - ites-call-centre-bpo-customer-service
Job title - BPO Call Center

Job Description

Job Summary
Hiring for Company - Teleperformance
Helping clients to caption their telephone calls. Assisting customer’s to communicate confidently with friends, family and colleagues by phone. Utilize excellent listening & verbal skills to enable Caption Call customers not to limit the quality of their phone conversations.
Required Experience, Skills and Qualifications
Communication – Listen attentively and resolve customers issue effectively. Should be sensitive about customers information
Customer Focus – Build credibility with the customer by using empathy and should patiently resolve even irate customers issues. Should be courteous , energetic and engaging while dealing with customers
Learning Orientation – To keep himself/herself updated about the latest happenings around and asks questions which impacts customers delight
Result Orientation – Should know how to prioritize work and use the available resources effectively, Should be able to take ownership for own results and reach out for support proactively
Job Type: Full-time
Salary: ?15,000.00 to ?30,000.00 /month
Experience:
work: 1 year (Preferred)
Education:
Bachelor's (Preferred)
Language:
Good English (Required)
Shifts:
Any (Required)
Start date:
Within 7 days (Preferred)
Benefits:
Health insurance
Provident fund (PF)
Paid leaves / Leave encashment
Company Cab / Shuttle service
Travel allowance
Meal card / Food coupons
Shift allowance
Joining bonus

bpo-call, bpo-call-jobs-in-mohali, bpo-call-center
Job Location Mohali, Punjab
Date Posted 13 Dec 2019
Employer Email --No Email
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