Employer - Novartis
Job title - Analyst

Job Description

Your responsibilities:

Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service o Customer segmentation & targeting o Field-force optimization
o Territory alignment o Incentive compensation (Plan-Design-Admin)
o Territory sales performance reports
o Activity (QTQ) performance reports
o Others SFE support
o Call plan management
o Territory action plan report

Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services
Support in creation and maintenance of standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc
Support team leaders in recruitment and on-boarding of new associates within the organization
Participate in various knowledge-sharing sessions that enables growth and improves quality of GCO Hyd deliverables across the function Business Results:

Quality KPI targets met as per business expectations
Good customer satisfaction scores
All projects delivered as per customer expectations Strategy/Customer Focus:
Drive design and enhancement of existing services / deliverables
Internal customer satisfaction with quality of services provided. Capabilities & Expertize:
Learning agility
Ability to manage multiple stakeholders
Project Management
Pharmaceutical industry domain knowledge
Market research background
Advanced MS-office skills (MS-Excel and MS-PowerPoint)
VBA and MS-Access knowledge will be an added advantage Soft Skills:
Good presentation skills
Interpersonal and communication skills
Ability to operate effectively in an international matrix environment.
Strong stakeholder management skills
Strong team player who is dynamic and result oriented” What you’ll bring to the role:

Provide sales force analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity sales force analytical reports.
Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics.
Support GBS-GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories. "
Minimum requirements Desirable requirements:

MBA with Graduate / Post Graduate in Medicine (MD/MBBS/BDS) Pharmacy / Life Sciences.
Fluency in English is prerequisite, while knowledge of other in-scope country languages would be an advantage.

Experience (2-3 years) in sales force analytics in a market research firm or pharmaceutical company or Pharma KPO
Should have an understanding of Pharmaceutical business including its regulatory environment
Strong analytical thinking with problem solving approach
Should have worked in an international company with exposure to working in cross-cultural environment
Should be customer service oriented
Strong and proactive business results-focus, and proven ability to provide insights that increase product

analyst, analyst-jobs-in-hyderabad
Job Location Hyderabad, Telangana
Date Posted 14 Jan 2020
Employer Email --No Email
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