Sales Admin

Job title - Sales Admin

Job Description

Job Summary
Will serve as a single point of contact for customers queries about orders and deliveries and provide support to sales team in order booking related documentation, order execution and after sales service.
Process orders received via email or phone in SAP system ensuring accuracy
Maintain all data regarding customer, sales, AR, quality complaints in master data base
Prepare sales contract as per terms, payment terms and TDC (technical delivery conditions agreed and obtain customer approval/signature)
Liaise with the Production and Logistics department to ensure timely deliveries
Maintain and update sales and customer records, delivery orders, payment received and compile reports in SAP
Develop weekly/monthly sales reports and share with the respective stakeholders.
Collect customer feedback and measure customer satisfaction index
Develop and prepare all documentation as per requirement of LC requirement
Monitor and analyse the Sales team field activity through CRM and submit the report on how many new customers they met and their compliance in CRM.
Employee wise analysis on how many customers they are visiting converting to order or are they doing any follow up visit n call.
Funnel monitoring
Key Account monitoring and support with special dedication, like back up data, follow up on leads with sales team, gift cards/email on their anniversaries and many more.
Dealer Engagement, analysis of their monthly business product wise and send report which product going up n down, do call with dealers to make him understand and place order. Also Dealer stock book maintenance to always keep up with reagents & instrument stock.
RRC Model reagents business monitoring as per commitment and send letter to field team and Customers if not achieved.
Coordinate with SCM & Field force to monitor Demo & Spare Loaner Activity.
Job Type: Full-time
Salary: ?400,000.00 to ?500,000.00 /year
sales admininstration: 1 year (Preferred)
Health insurance
Provident fund (PF)
Paid leaves / Leave encashment
Phone / Internet reimbursement

sales-admin, sales-admin-jobs-in-new-delhi
Job Location New Delhi, Delhi
Date Posted 11 Mar 2020
Employer Email --No Email
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