Tax

Employer - PwC
Job title - Tax

Job Description

Line of Service Tax

Industry/Sector Not Applicable

Specialism Global Mobility Services

Management Level Senior Associate

Job Description & Summary A career in our Tax Acceleration Centre Strategy is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Use feedback and reflection to develop self awareness, personal strengths and address development areas.
Delegate to others to provide stretch opportunities and coach to help deliver results.
Develop new ideas and propose innovative solutions to problems.
Use a broad range of tools and techniques to extract insights from from current trends in business area.
Review your work and that of others for quality, accuracy and relevance.
Share relevant thought leadership.
Use straightforward communication, in a structured way, when influencing others.
Able to read situations and modify behavior to build quality, diverse relationships.
Uphold the firm's code of ethics and business conduct.

Preferred skills
SLA driven approach
Recruiting, training and supporting technical support members
Set specific end user experience standards
Establish best practices through the entire technical support process
Work on areas of improvement
Productivity analysis
Bridging the gap between end users and IT domain experts.
Proven work experience as a Help desk manager
Hands on experience with help desk, VDI and remote control software
Technical background with an ability to give instructions to a non-technical audience
Customer-service oriented with a problem-solving attitude
Excellent written and verbal communications skills
Team management skills
Strong documentation skills.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
BSc degree in Computer Science, Information Technology or relevant field

Minimum years experience required
Should have 3-4 years of relevant experience as Helpdesk lead.
Should have strong knowledge on desktop level service management, application hosting, etc.
Strong communication and reporting skills

Education(if blank, degree and/or field of study not specified) Degrees/Field of Study required:
Degrees/Field of Study preferred:

Certifications(if blank, certifications not specified)

Desired Languages(If blank, desired languages not specified)

Travel Requirements

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tax, tax-jobs-in-kolkata
Job Location Kolkata, West Bengal
Date Posted 01 May 2020
Employer Email --No Email
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