Account Manager

Employer - Ave Promagne
Job title - Account Manager

Job Description

RESPONSIBILITIES
Responsible for building, nuturing and maintaining relations with clients and key personnel within customer companies.
Conducting business reviews to ensure clients are satisfied with products and services.
Alerting the sales team to opportunities for further sales within key clients.
Generate sales among client accounts, including up-selling and cross-selling
Operates as the point of contact for assigned customers
Develops and maintains long-term relationships with accounts
Makes sure clients receive requested products and services in a timely fashion
Addressing customer concerns and complaints
Communicates client needs and demands to senior management
Forecasts and tracks client account metrics
Manage projects within client relationships, working to carry out client goals while meeting company goals
Identifies opportunities to grow business with existing clients
Coordinate with internal cross functional teams working on the same account to ensure consistent service
Collaborates with sales team to reach prospective clients
Service multiple clients concurrently, often meeting deadlines
Keep records of client transactions
Study competition to find new ways to retain customers
REQUIRED SKILLS
Proven experience as a Client Relationship Manager/Executive.
Excellent communication and negotiation skills
Knowledge of FSI clients' business - ability to understand client’s business, their market sector, regulation compliance and be able to discuss knowledgeably with the client.
Ability to work well with a team
Preferred Experience
Business Management Degree from Top Universities, Account Management Experience, Client-Focused Solutions Experience, Ability to Communicate Client Needs with Senior Management, Talent for Influencing Client Management, Ability to Manage Multiple Projects and Clients, Negotiation Skills, Listening Skills, Communication Skills, Presentation Skills, Time Management Skills.
Must have excellent organisational skills, attention to detail and the ability to prioritise in a changing environment.
Problem solving aptitude
A customer-oriented attitude.
Drives results - achieves high levels of customer satisfaction.
Exhibits professional excellence - strives for self-improvement.
Proactive problem prevention and issue resolution leadership ability.
Communicates effectively-tailored messages appropriately to various stakeholders.
A passion for events and willing to make a difference in the delivery of the same.
A desire to over-deliver in all aspects of the role
Self starter and hard worker
Meticulous attention to detail
Job Type: Full-time
Salary: ?1,500,000.00 to ?2,500,000.00 /year
Experience:
Sales: 1 year (Required)
Client Relationship: 2 years (Required)
Education:
Bachelor's (Preferred)

account-manager, account-manager-jobs-in-mumbai
Job Location Mumbai, Maharashtra
Date Posted 23 May 2020
Employer Email --No Email
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