Channel Account Manager

Employer - Sophos
Job title - Channel Account Manager

Job Description

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Sophos Overview – Cybersecurity Evolved
Sophos evolves to meet every new challenge, protecting more than 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs, our cloud-native and AI-enhanced solutions are able to adapt and evolve to secure endpoints and networks against never-before-seen cybercriminal tactics and techniques. Managed through our award-winning, cloud-based platform, Sophos Central, our best-of-breed products work together through our unique Synchronized Security system to share threat intelligence and respond to evolving threats. The Sophos suite of products secures networks and endpoints against automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.
Main Duties
Need to manage Renewals of existing customers in selected Middle East and Africa countries. Need to coordinate with Distributors, Resellers, and customers to ensure timely renewals of existing customers. This involves sending early reminders, calling customers, preparing quotations and updating the Salesforce opportunity status.
Need to generate cross-sell and upsell business out of existing renewal opportunities assigned. Need to be proactive in terms of arranging webinar with distributors, creative emailing campaigns, disty-partner alignment.
Maintenance and upkeep of Salesforce System – ensuring all renewal opportunities are logged accurately and with minimum un-renewed%.
Need to prepare quotations for all Purchase Orders in Salesforce ( Creating accounts and Opportunities in Salesforce ) for both Renewals and cross-sell.
First point of contact for any renewal and cross-sell order related queries from Order processing team for any new quotes/PO submission.
Need to update Partners and Distributors for Sophos Promos and New Renewal Pricelist Updates. Continuous activities which drives channel enablement.
Support the on-ground Country manager in case of leave/travelling.


Skills & Experience
Fluent in English and French
Excellent oral and written communication
Self-motivated, Quick Learner, Result Oriented with Sales attitude
Need to work under deadlines, individual renewal and cross-sell targets assigned
Knowledge of Salesforce is a plus


Equal Opportunities
Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.
If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com .

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Job Location Ahmedabad, Gujarat
Date Posted 16 Jun 2020
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