BPO/KPO Account Executive

Employer - Vitalhunt Global Solutions Private Limited
Job title - BPO/KPO Account Executive

Job Description
Job Title: BPO/KPO Account Executive Job Location: Bangalore. Experience: 1-4 yrs
Job Description: Role: To Provide voice support to Tally customers from all over India and across the globe

•The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
•He/She must show the willingness to learn new things every time and then.
•Giving a resolution to the customers or clients should be the whole and sole responsibility.
•Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
•Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
•Should have good Oral and written communication.
•An effective communicator, probably fluid with what he/she is speaking.
•Should be a computer literate.
•Should be flexible enough to adapt to any environment or changes happening in the sector.
•Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
•Should also have a clear view of what the current market trend is.
•Terms & Conditions: Need to sign 12 months Training Agreement for the free training for Tally & GST. Training cost to the company is Rs.40,000/trainee. ERP 9 provided by the company for 2 months along with the stipend and the training certificate.
•Shifts: Willing to work in different day shifts starting from 9:00am to 7:30pm (girls) and 10:30am to 9:30pm (boys) based on 9 hour working.
•Flexible to work on any 2 Sundays in a month with a WO during weekdays.

•Package:
•During Training period : 10500/- PM (Stipend). Training Duration – 2 months
•After Training Period CTC : 16950/- PM (Take home 15,300) (ESI and gratuity benefits)
•Add-on values:
•Training certificate with Salary
•After one year completion employees will be eligible to participate in IJP for abroad
•In-depth training on product, process and soft-skills for the first 2 months
•Salary increment post completion of 12 months Training Agreement
Interested Candidates please revert with the following details :
o Resume attached :
o Total Experience :
o Current Location :
o Current Salary :
o Expected Salary :
o Reason to Change :
o Interview availability:
o Date of Birth:
1.00-4.00 Years

bpo-kpo, bpo-kpo-jobs-in-bengaluru, bpo-kpo-account
Job Location Bengaluru, Karnataka
Date Posted 30 Jun 2020
Employer Email --No Email
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