Application Support

Employer - Sampoorna Consultants Private Limited
Job title - Application Support

Job Description
Work Location: Andheri (W); Near Azad Nagar Metro Station.

Required Skill Set
(In case of IT requirements)
• Understanding of enterprise application architecture and java based web applications.
• Linux/Unix operating system preferably Solaris
• Application server JBoss, Glashfish, Weblogic preferably IBM Websphere.
• Shell scripting, Networking TCP/IP, HTTP, HTTPS/SSL.
• Should be part of the Business Process Group/ Business Reengineering Group/ Product Team/ Business Solutions Group for any of the following industries.

o Transaction processing companies – ticketing/ travel/ hotel reservations/ portals/ prepaid
o Telecom companies
o Credit card companies
o Insurance companies
o Banks
o Software development companies
o Product development companies that have products in Banking, financial and insurance

Job Description / Responsibilities
• Liaise with application / infrastructure owners to establish the specific monitoring requirements for each application / component of the overall environment.
• Responsible for managing 24x7 desk/ scheduling/ etc
• Define TATs for identified issues
• Create a log for all incidents (classified as severity and rectification steps undertaken)

Candidate preference for:
• Understanding of electronic payment processing/ collection methods, including Electronic Clearing Service (ECS), online payment, Electronic Bill Presentment & Payment (EBPP), Credit Card Processing, Banking & Finance.

• Familiarity of processes relating to payments/ collections.

Candidate must be:
• Excellent communication skills, ability to handle clients in a mature and highly responsive manner.

• Familiarity with technology/ web based applications/ process mapping skills/ business requirements definition.

• Ability to manage a team of resources; interact with multiple teams and effective delivery of the final requirement.

• Familiarity with systems; and ability to understand/ use internet based platforms.

3.00-5.00 Years

application-support, application-support-jobs-in-mumbai
Job Location Mumbai, Maharashtra
Date Posted 26 Jul 2020
Employer Email --No Email
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