Officer Transformation

Employer - State Street
Job title - Officer Transformation

Job Description

Transformation Manager, Corporate Shared Services
Role Purpose
The Transformation Manager will lead the optimization of corporate processes and activities transitioning to low cost locations. He/she will work closely with stakeholders from a variety of corporate groups to re-engineer end-to-end processes as they move offshore (“fix and shift”) as well as improve the portions of the processes remaining onshore. He/she will apply process improvement methodologies such as Lean and/or Six Sigma to drive process optimization and transformation. The Transformation Manager will identify process automation opportunities and implement technologies and robotics as appropriate. He/she will work on multiple process improvement projects at any given time, depending on business needs, spanning all regions.

Reporting
The role reports in country to the AVP, Strategic Projects & Transformation.

Major Responsibilities
Redesign/re-engineer key corporate processes end-to-end (both on- and off-shore components), by breaking down business issues and translating them into manageable project activities
Conduct all phases and aspects of comprehensive process redesign, such as data gathering, baselining, root cause analysis, quantitative and qualitative analysis, data modeling, future state design, and implementation
Work closely with Transition Managers and business unit and corporate stakeholders to carry out process optimization activities
Conduct core project management activities including facilitating meetings, interviewing stakeholders, hosting workshops, documenting findings, creating stakeholder presentations
Develop materials required to support future state execution (detailed process flow diagrams, job aids, etc.)
Partner with the Lean Management Office (LMO) as appropriate to ensure alignment between State Street’s Lean program and the implementation of Lean principles on high priority projects
Key background requirements
Extensive experience applying process improvement methodologies to complex business problems
High-level certification in Lean, Six Sigma, and/or other process improvement methodologies
Exposure to corporate function transformation – HR, Compliance, corp Finance etc is desirable
Expertise in data analysis and data modeling
Experience with robotics and process automation
Ability to multi-task across projects and balance competing demands
Ability to effectively navigate and influence varying organizational levels
Strong written and verbal communication skills
Shift timings (12-9PM IST)

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Job Location Bengaluru, Karnataka
Date Posted 30 Jul 2020
Employer Email --No Email
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