Capacity Planner

Employer - ADCI HYD 16 SEZ
Job title - Capacity Planner

Job Description

Bachelor’s degree in a relevant field or equivalent experiences.
Expertise in Excel, VBA , SQL (basic,) and Ms Access (Basic)
Excellent planning, time and project management skills with the ability to deal with multiple demands on time and deal with ambiguity.
Strong data mining skills, and experience working with Production Environment Metrics such as Forecasting, AHT, Shrinkage, Overtime and FTE)
Ability to create, measure, and scale the right workflow between Associates, hiring managers, and the recruiting team.
Strong consulting skills, alongside a demonstrated ability to work in a team environment, as a team leader and member
Understanding of workforce management programs
The TRON team is an initiative which partners with the Amazon Robotics team to remotely handle exceptions in the Amazon Robotic Fulfillment Centers in North America. The TRON technology enables the human supervisory control of automated tasks. In the TRON system, a remote associate provides supervisory control when automated tasks fail for any reason. This allows us to avoid falling into the 90/10 trap where a task can be 90% automated but requires 90% of the time for the last 10% of functionality. Our strategy is to employ a human-as-sensor model and allow humans to perform just those portions of a task that require higher order cognitive ability.

TRON is looking for a motivated individual with strong skills and experience in analytics, technology, and capacity planning/workforce management to join the AVOC Workforce team. In this position you will be responsible for supporting our sites to build a strategic capacity plan for the rapidly expanding TRON team. The role requires the ability to work with a variety of key stakeholders across job functions on a multiple site level.

Responsibilities include:

Evaluating new opportunities and implementing changes for current capacity planning inputs, processes and modeling
Working with key stakeholders to identify business drivers, levers, and productivity improvement opportunities
Developing metrics by which the organization can be measured, with regards to headcount capacity, utilization, and performance
Developing a model by which headcount capacity and demand can be forecasted
Identifying data sources and working with the Business Intelligence team to link data sources, curate data, and set parameters to design report dashboards
Following a regular reporting cadence for the Leadership Team
Integrating various existing capacity planning tools and models into a single, end-to-end solution
Leads weekly review meetings detailing the volume requirements for next week and providing direction to the stakeholders on optimizing or revising commits where needed.
Lead weekly and monthly meetings with various partner sites and stakeholders and be their POC for all TRON capacity related queries.
Capture the right metrics to influence stakeholders and measure success
Lead critical projects to improve planning and forecasting efficiency for global operations
Promote process improvement and standardization of processes across all sites in the network

Solid Workforce management or Business Analyst experience
Statistical analysis experience using a statistical software package, such as JMP or Minitab. Should provide analysis support on project and new initiatives.
Advanced analytical skills and Innovative and creative in finding solutions/ designing improved methods, systems and processes.

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Job Location Hyderabad, Telangana
Date Posted 25 Aug 2020
Employer Email --No Email
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